Disadvantages: FOX cancelled my reservation and didn’t inform me- then blamed me for getting late when I supplied my flight quantity information and facts to them. They gave the entire sized SUV that I had reserved to an elderly few before me given that they had been complaining with regards to the customer care. So, they actually cancelled my reservation mainly because they didn’t have a car or truck for me as I used to be standing there at 8 Pm with my entire spouse and children and my little one is screaming soon after traveling all day long. They instructed me that they'd do ME a favor and place us back again around the shuttle to return to the airport to determine what we would do from there.
Drawbacks: The particularly loud tire noise deafened the inside of car or truck. Also the entrance tires barely had any tread left on them. I'd of been hydroplaning in a big rainstorm
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Pros: I had been supplied a free update from financial system to straightforward, as well as the car was quite clear and ran excellent. Drop off was pretty brief.
In any case, I’ll stand up and confess that I’m an automobile Clown at times, so I've some do the job to carry out. I’m willing to try out more durable.
Execs: I missed my flight. My car or truck was then provided to someone else so no cars were being accessible resulting from a hail storm. Jim defined there have been no cars and trucks in Colorado to rent. He then stated connect with back in one hour to check out what he can perform. I did and Jim located an automobile. Jim saved my total journey! Approach to go Jim.
simply because I wasnt able to pick it up on time they just gave my automobile away with no notifying me in any respect. There have been zero other cars and trucks to rent in all of Denver so my household had to push 3 hours out of their way to pick us up. The customer support persons were Awful and the whole encounter was a nightmare. I will never use kayak, priceline, or hertz all over again
The manager informed us that looked Erroneous and requested us to electronic mail him, whenever we did he reported they wouldn’t do nearly anything about this. They ended up charging us two distinct premiums to the one car per day. Received’t ever use them again
Negatives: FOX cancelled my reservation and didn’t notify me- then blamed me for becoming late After i furnished my flight selection facts to them. They gave the entire sized SUV that I experienced reserved to an elderly few before me given that they have been complaining about site here the customer support. So, they actually cancelled my reservation as they didn’t Use a auto for me as I had been standing there at 8 Pm with my entire loved ones and my newborn is screaming after flying all day long. They instructed me that they might do ME a favor and set us back on the shuttle to go back her latest blog to the airport to figure out what we'd do from there.
Execs: The worker was incredibly friendly-for the crack of Dawn. She did her position quickly and proficiently and gave me Recommendations as to what took place and where I needed to go and with regard to the shuttle. And wished me a great day.Extremely awesome and pleasant. The shuttle driver was quite joyful and chatty and prompt.
Drawbacks: There was garbage under the seats and we picked the truck up with 50 % a tank and returned it Using the very same and bought billed to fill it al the way up
Pros: Each aspect of the rental system was productive. Sign in and fall off was quick and easy. I might estimate less this content than 2 minutes for each! The workers was also friendly and valuable.
Their company is badly managed in addition to a disgrace in all means customer support oriented. Oh yeah- And that i waited in a very line of three people for 20 minutes to seek out this out and After i did reach a desk, the Girl who was supporting me was tending to her personalized cell phone. I will NEVER contemplate FOX all over again. On the flip side, Alamo bought us a car or truck in The ten minute journey back towards the airport and when we arrived, I'd keys in 5 mins and was out of your gate on our way in a complete of 10 minutes.
Pros: Our agent in Salt Lake Metropolis was Fantastic. Jose assisted us stay away from several of the costly drop off expenses which were staying assessed since we ended up dropping the van off in a distinct metropolis than where we picked it up.